B188 Privacy Policy — Your data is our responsibility

B188 (B188 Entertainment Ltd.) is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right and should be the foundation of our service. This Privacy Policy applies to the b188 website, mobile app, and all digital services.

This policy details what information we collect about you, how we use it, who we may share it with, and what rights you have over your data. Our goal is to earn your trust through complete transparency.

• This policy was last updated in January 2026.
• Any changes will be published on this page, and registered users will be notified of significant updates.
• For any questions, contact us at [email protected].

B188 collects only the information necessary to deliver and improve its services. A full breakdown of the data collected is provided below:

B188 collects information through several methods. Each method is fully transparent and based on your consent:

• Information Provided Directly: Information you provide directly during registration, account updates, or when contacting support.
• Automatically Collected: When you use the platform, cookies and analytics tools automatically collect device and usage data.
• From Third Parties: Payment processors (such as Mobile Banking, Nagad) share transaction confirmation details.
• From verification agencies: Information may be obtained from authorized agencies for identity and age verification purposes.

B188 uses your information solely for the purposes listed below — nothing more, nothing beyond what is relevant:

• Creating and managing accounts and ensuring their security.
• Processing deposit and withdrawal transactions.
• Providing gaming services, promotions, and bonus offers.
• Providing customer support and technical assistance.
• Detecting and preventing fraudulent activity.
• Meeting legal and regulatory obligations.
• Improving our services and delivering a personalized experience.
• Managing responsible gaming tools and safeguarding measures.

B188 never sells your personal data to third parties. Limited information may be shared only in the specific circumstances below:

• Payment Processors: Mobile Banking, Nagad, Rocket, and bank transfers — to process transactions.
• Identity Verification Agencies: For KYC verification to meet legal requirements.
• Technology Partners: Contracted partners for server infrastructure, analytics, and cybersecurity.
• Law enforcement agencies: By court order or government request in accordance with the laws of Bangladesh.
• Business Transfer: In the event of a company merger or acquisition, you will be notified in advance.

B188 uses cookies and similar technologies on its platform. These are small files stored in your browser that help improve the service.

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: For collecting platform usage statistics — without any personally identifiable information.
• Security Cookies: For fraud detection and account protection.

Cookies can be deleted or blocked through your browser settings. However, doing so may limit certain features.

B188 employs industry-leading security measures to protect your data. Our technical and organizational safeguards are outlined below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional security layer can be enabled on your account.
• Firewall & DDoS Protection: Round-the-clock server monitoring to protect against cyber attacks.
• Staff training: All staff receive regular training to ensure compliance with data protection policies.
• Regular Security Audits: Regular audits conducted by third-party security specialists.
• Data Backup: Encrypted backups are stored in a secure location.

B188 retains your information only for as long as necessary. Data that is no longer needed is securely deleted:

• Active Account Information: For as long as the account remains active.
• Transaction Records: Up to 7 years as required by law.
• Closed Accounts: Up to 3 years after account closure (due to legal obligations).
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Analytics data: Up to 2 years (in anonymised form).

B188 respects all your rights over your personal data. To exercise any of the rights below, contact us at [email protected]:

B188 strictly does not provide services to anyone under 18. We do not knowingly collect or store any data from minors.

• Age is verified at registration, and documentation may be requested in suspicious cases.
• If data from a minor is collected inadvertently, it is deleted immediately.
• If a parent or guardian becomes aware of their child having an account, please notify us at [email protected].

B188 may update this Privacy Policy from time to time. When changes are made:

• The date of the latest update will be noted on this page.
• Registered members will be notified by email or SMS of any significant policy changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch:

• Email: [email protected] (typically replied to within 24 hours)
• Live Chat: available directly on the platform, 24/7